DISQUS

louisgray.com: louisgray.com: Admiring Companies That Don't Blink

  • Ed · 10 months ago
    I think what has been perceived as arrogance by the TwitterDudes, is focus, aka a company
    that decided not to blink anymore :)
  • Bruce Lewis · 10 months ago
    Louis, when you don't answer my emails are you trying to be alluring like these companies? It didn't work. ;-)
  • Louis Gray · 10 months ago
    Bruce, I answer your e-mails. (Most anyway) And Mike Fruchter profiled your service. http://www.louisgray.com/live/2009/01/our-doing... :-)
  • Bruce Lewis · 10 months ago
    Mike's article was great. And you did answer my Jan 22 email, but everything since then has gone unanswered. :-(
  • Shawn K · 10 months ago
    This reminds me of Shyftr. They're always listening, fully willing to help me fix something that's wrong without making me wait, but they're busier improving their offering than they are hanging out on Twitter. When everyone started pointing fingers at them and making them the scapegoat for comments not on the original blog, they hunkered down, did something about it, then responded.

    In my talks with the Shyftr crew, I marvel at how much they have done with so little, and part of that is their focus on the task at hand. As Apple knows, make a great product, and the users will come.
  • Cheryl Allin · 10 months ago
    How geeky is it of me that the title of this great post reminds me of a Doctor Who episode?
  • Bruce Lewis · 10 months ago
    (We're good now, by the way. Louis replied last night.)
  • Craig · 10 months ago
    When you are the top US companies, you have the ability to be more discrete. They have clearly earned that right through their great products, but if something does go wrong. I'm sure you will see them up and running socially soon.
  • Charles · 10 months ago
    Great post.